lb444's Privacy Policy
Your personal information is valuable to us. This policy transparently explains how lb444 collects, uses, and keeps your data secure.
1. Introduction
lb444 ("we", "us", or "the platform") provides a trusted online casino and sports betting service for users in Bangladesh. When you register on lb444, browse our website, or use any of our services, you agree to the terms of this privacy policy.
The purpose of this policy is to clearly inform you about what types of information we collect, for what purposes we use it, how long we retain it, and what rights you have over your information. This privacy policy has been drafted in accordance with applicable laws in Bangladesh and international data protection standards.
2. What Information We Collect
2.1 Registration and Account Information
When you create an account on lb444, we collect the following information:
- Full name
- Email address
- Date of birth (for age verification)
- Username and password (in encrypted form)
- Preferred language and currency
2.2 Financial and Identity Verification Information
To ensure secure transactions and prevent fraud, we may collect the following information:
- Copy of national identity card or passport
- bKash, Nagad, Rocket, Upay, or bank account details (for transactions only)
- Deposit and withdrawal history
- Bank statement or mobile banking statement (for KYC verification)
2.3 Technical and Usage Information
To improve our services and ensure security, we automatically collect the following information:
- IP address and device type
- Browser type and version
- Page view history and session duration
- Information obtained through cookies and similar tracking technologies
- Game play history and betting records
3. Purpose of Using Information
| Purpose | Description |
|---|---|
| Account Management | Information is used to create, verify, and maintain your account. |
| Financial Transactions | Processing secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. |
| Security and Fraud Prevention | Detecting suspicious activity and ensuring account security. |
| Customer Support | Information is used to provide assistance via live chat and email. |
| Responsible Gaming | Monitoring play patterns to identify problematic behaviour and provide support. |
| Legal Obligations | Complying with applicable laws, regulations, and directions from regulatory authorities. |
| Platform Improvement | Analysing user experience to improve services and game offerings. |
4. Cookie Policy
4.1 What Are Cookies?
Cookies are small text files stored in your browser. They help the website remember your preferences and manage your session. lb444 uses three types of cookies.
4.2 Essential Cookies
These cookies are essential for the basic functioning of the website. They are used for tasks such as maintaining login status, storing security tokens, and keeping items in your cart. These cookies cannot be disabled.
4.3 Analytical Cookies
These cookies help us understand how users are using our platform. We use this information to improve the quality of our services. These cookies are completely anonymous and do not reveal any personal identity.
4.4 Cookie Controls
You can accept or reject cookies by going into your browser settings. Please note that blocking essential cookies may cause many features of lb444 to not work properly.
5. Sharing Information with Third Parties
5.1 General Policy
lb444 does not sell, rent, or share your personal information with third parties for commercial purposes. However, in certain circumstances we may share information with trusted partners.
5.2 Payment Processors
For mobile banking services such as bKash, Nagad, Rocket, and Upay, and for bank transfers, we share only the information necessary to complete the transaction with the relevant payment processor. This information is not used for any other purpose.
5.3 Technology Partners
Only the minimum information necessary for game operations is shared with game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and similar companies. These companies follow their own privacy policies.
5.4 Disclosure for Legal Reasons
We may be legally required to disclose information in the following circumstances:
- Upon receipt of a court order or legal directive
- When assistance is required in an investigation by a government or regulatory authority
- To comply with anti-money laundering (AML) or counter-terrorism regulations
- In emergency situations to protect the safety of another user or the general public
6. Data Retention Period
6.1 Active Accounts
We will retain your information for as long as your account remains active. The account holder may contact us at any time to request that their information be deleted.
6.2 After Account Closure
Even after an account is closed or deactivated, we may retain certain information for a defined period due to legal obligations. Records of financial transactions and KYC verification documents are generally required to be kept for an extended period.
6.3 Inactive Accounts
If an account has not been used for an extended period, we may notify you regarding an account review. If no response is received after contact by email, the account may be archived.
7. Data Security Measures
7.1 SSL Encryption
The lb444 website is fully protected with SSL (Secure Socket Layer) encryption. All information transmitted between your browser and our servers is sent in encrypted form, making it completely impossible for third parties to read.
7.2 Password and Access Controls
Your password is never stored directly — it is protected with a strong hashing algorithm. Access to our internal systems is restricted to authorised staff only, and every access is logged.
7.3 Data Centre Security
Our servers operate in high-security data centres with 24/7 monitoring, firewall protection, and regular security audits. Regular backups of important data are maintained.
7.4 User Responsibilities
You also have a role to play in keeping your account secure. We recommend:
- Use a strong and unique password
- Do not share or disclose your password to anyone
- Avoid accessing your account on public Wi-Fi
- Contact us immediately if you notice any unusual activity
8. Your Data Rights
8.1 Right to Access Information
You may request from us at any time what information we hold about you. We will provide you with this information within a reasonable time.
8.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from your account panel. For changes to more sensitive information, please contact our support team.
8.3 Right to Delete Information
You may request that we delete your personal information. However, due to legal obligations, we may be required to retain certain information for a specified period. In such cases, we will inform you of the reason.
8.4 Right to Object to Processing
In certain circumstances you may object to the processing of your information, particularly for marketing purposes. We will review your objection in a reasonable manner.
8.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team via live chat or email. We will aim to respond within 30 business days of your request.
9. Protection of Minors
lb444 is a platform strictly for users aged 21 and above. We do not knowingly collect or process information from any minor under any circumstances. We verify age at the time of registration, and if any account is suspected to belong to a minor, it is suspended immediately.
If you believe a minor is using lb444, please contact us immediately via live chat.
10. Changes to the Privacy Policy
lb444 reserves the right to update this privacy policy as needed. For any significant changes, we will notify you by email or via a notification when you log in to the platform. The updated policy will take effect from the date it is published.
We recommend that you visit this page regularly and stay informed about the latest updates. Continued use of the platform after any changes means you have agreed to the new terms.
11. Contact Us
We are ready to help with any privacy-related questions
If you have any questions about this privacy policy, wish to exercise your data rights, or want to submit a complaint, please contact our 24/7 support team.